Effective Date: 15-Apr-2025

CHAKRA HOLIDAYS & EVENTS LIMITED (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.

1. Information We Collect

We may collect and process the following data:

  • Personal Identification Information: Name, email address, phone number, postal address.

  • Booking Details: Travel preferences, accommodation choices, special requirements.

  • Payment Information: Credit/debit card details, billing address.

  • Technical Data: IP address, browser type, operating system, and browsing behaviour on our website.

2. How We Use Your Information

Your data is used to:

  • Process bookings and provide requested services.

  • Communicate with you regarding your bookings or inquiries.

  • Send promotional materials (only with your consent).

  • Improve our website and services.

3. Data Sharing

We may share your data with:

  • Service Providers: Such as hotels, airlines, and event organizers to fulfill your bookings.

  • Legal Obligations: If required by law or to protect our rights.

We ensure that all third parties respect the security of your personal data and treat it in accordance with the law.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

Under the UK GDPR, you have rights including:

  • Access to your personal data.

  • Correction of inaccurate data.

  • Deletion of your data.

  • Objection to processing.

  • Data portability.

To exercise these rights, contact us at info@chakraholidays.com

6. Cookies

Our website uses cookies to enhance user experience. For detailed information, please refer to our Cookie Policy.

7. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with an updated effective date.